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New Customer Information

Wyandotte is unique due to our ability to offer residents and businesses municipal Electric, Water, Cable, Internet, and Phone Service.
 
To initiate new service, customers should note these requirements:
  • Residents or business owners will need to come to the Customer Assistance Center inside City Hall, 3200 Biddle Avenue, 1st fl, to sign a utility contract (click to view sample). All utilities will be billed monthly on a single bill mailed to your home or business.

REQUIRED DOCUMENTATION TO START NEW RESIDENTIAL
UTILITY SERVICES


   Renting:
  • New Signed Lease
    • Lease must have start/end date
    • Lease must state what utilities are responsible to pay
    • If tenant is responsible for water- must have signed water affidavit 
       (
      click to view sample) 
  • Driver's License/State Identification Card   
  • Social Security Card
  • $75 electrical deposit (if tenant is responsible to pay electric)
  • Drill letter signed by landlord
    • Drill letter is only needed if the tenant is not happy with where the current cable/internet/phone lines are in the property
       
    Purchased Home/Land Contract:
  • ​Deed/Land Contract
  • Certificate of Approval/Occupancy
  • Driver's License/State Identification card
  • Social Security Number
  • $75 electrical deposit

    C​able/Internet/Phone Only Accounts
  • New Signed Lease
    • Lease must state that the landlord will be responsible
  • Drill Letter (only if new lines need to be ran in the property)
  • Driver's License/State Identification card
  • Social Security Number
Click here for Cable, Internet & Phone Rates

For Cable, Internet or Phone specials click here.

 
REQUIRED DOCUMENTATION TO START NEW BUSINESS
UTILITY SERVICES

 
Renting/Leasing:
  • New Signed Lease
    • Must have start/end date
    • Must state what utilities tenant is responsible to pay
  • Water Affidavit (if tenant is responsible for water)  
  • Certificate of Approval/Occupancy
  • EIN (Federal ID Number)
  • LLC/Business Papers
    • These papers must show that they have been filed with the State
  • Driver's License/State Identification Card  
  • Electrical Deposit
    • Residential Home $75 
    • Commercial Building - 1 and 1/2 times highest bill on previous account

Buying/Land Contract:
  • Deed/Land Contract
  • Certificate of Approval/Occupancy
  • EIN (Federal ID Number)
  • LLC/Business Papers
    • These papers must show that they have been filed with the State
  • Driver's License/State Identification Card  
  • Electrical Deposit
  • $75 if a residential home
  • 1 and 1/2 times largest bill on previous account for commercial buildings
 

Additional Help

Call 1.734.324.7190 or email talk2wms@wyan.org to reach a Customer Assistance Representative. After hour calls/emails will be reponded to the next business day.
 
We take pride in our efforts to serve our residents in the quickest and most effective manner. Please let us know how we can help!
 
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Copyright 2018 Wyandotte Municipal Services
3200 Biddle Avenue, Suite 200
Wyandotte, MI 48192 
Phone: 734.324.7190
     
1.888.855.9997 24/7 Tech Support - Internet & Phone
Cable TV Support & Customer Assistance 734.324.7190
email: talk2wms@wyan.org
Customer Assistance

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